Privacy policy

Privacy Policy
Last Updated: July 10, 2025

PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY ACCESSING OR USING OUR WEBSITE OR SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO ALL THE TERMS OF THIS PRIVACY POLICY AND OUR WEBSITE TERMS AND CONDITIONS.

INDIVIDUAL REQUESTS FOR WAIVERS OF THE PRIVACY POLICY WILL NOT BE ACCEPTED. THIS PRIVACY POLICY IS NON-NEGOTIABLE.

BY USING THE SERVICE, YOU SIGNIFY YOUR ACCEPTANCE OF THIS POLICY. IF YOU DO NOT AGREE TO THIS POLICY, PLEASE DO NOT USE OUR SERVICE. CONTINUED USE OF THE SERVICE AFTER CHANGES TO THIS POLICY WILL CONSTITUTE ACCEPTANCE OF THOSE CHANGES.

This Privacy Policy governs how Royal Red Rose ("we", "us", or "our") collects, uses, maintains, and discloses information from users ("you") of our website, applications, and related services (collectively, the “Service”). By accessing our Service, you agree to this Privacy Policy and our Terms of Service.

Information Collection

We may collect personal information that can identify you, such as your name, email address, phone number, and billing/shipping addresses. We may also collect usage information related to how you interact with our website, such as your IP address, browser type, session duration, and referring sources.

This data helps us improve your experience, personalize content, and provide better customer service. Information is collected through form submissions, order placements, cookies, and analytics tools.

How We Use Your Information

We may use the information we collect for purposes such as:

  • Processing and fulfilling your orders

  • Improving our website and customer experience

  • Sending order updates, promotional offers, and newsletters

  • Personalizing your experience with our services

  • Responding to customer service requests

  • Conducting marketing research and analytics

You may opt out of promotional emails at any time by clicking the unsubscribe link in our emails.

Text Messages & Push Notifications

If you provide your mobile number, we may send you SMS updates about your order or promotional content. Standard carrier rates may apply. You may opt out of these at any time by following the instructions in the message. You can also disable push notifications through your device settings.

Third-Party Services

We may share information with third-party providers who help us operate our website, process payments, deliver orders, and analyze data. These partners are obligated to use your information only to provide contracted services.

We are not responsible for the privacy practices of external websites linked to from our site.

Legal Compliance

We may disclose your information if required by law, legal process, or governmental request, or to protect our rights, property, or the safety of others.

Business Transfers

If our company is involved in a merger, acquisition, or sale, your information may be transferred as part of that transaction. In such cases, we will continue to protect your information as described in this Privacy Policy.

Security

We implement reasonable technical and organizational measures to protect your personal data. However, no method of transmission over the Internet is 100% secure. You are responsible for maintaining the confidentiality of your login credentials.

Children's Privacy

Our Service is not directed to children under the age of 18, and we do not knowingly collect personal information from minors. If we learn we have received information from a child under 18, we will delete it promptly.

International Users

Our website is operated in the United States. If you are accessing it from outside the U.S., you consent to the transfer and processing of your data in the United States under U.S. laws.

California Privacy Rights (CCPA)

California residents have the right to request information regarding personal data we’ve shared with third parties for marketing purposes. To make such a request, please contact us at royalredrosela@gmail.com. Please allow up to 30 days for a response.

Legal Disclaimer

This Service is provided “AS IS” and “AS AVAILABLE,” without warranties. We are not liable for events outside of our control. This Privacy Policy is governed by the laws of the State of California, and any legal matters will be resolved in Los Angeles County, California.

Changes to this Policy

We may update this Privacy Policy at any time. Changes will be posted on this page, and we may also notify users via email. Please review this policy periodically for updates.

Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:
📧 royalredrosela@gmail.com
📞 (323) 840-7808